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Technical university degree and well developed understanding of business requirements Software development experience and knowledge within the technologies of CTI, telecommunication, Voice Portal, VoIP, Internet An understanding of Business Procedures e.g. Technical escalation, change control, work flow management. Good interpersonal skills at all levels, good communication ability both verbally and in writing, good presentation skills Flexibility, commitment, assertiveness and proactivity Team player Fluent in English Willing to travel |
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